[Rhodes22-list] Detail fail?

Tom Van Heule tom.vanheule at intrinsicprograms.com
Wed Oct 20 16:44:28 EDT 2021


F...

Any details I can use to build my case would be greatly appreciated.

What WAS there? How should they have KNOWN how to treat it?  Any resource
that shows something like this? Maybe someone on YouTube or something has
covered this seemingly basic task? I do not believe the R22 has some "super
special fancy boat coating that the other 100k boats they service doesn't?”
I will gladly tell you all the shop, but only after I know how they F'd up.
Pardon my french.


I have a habit of making a scene... Today I had my 7yo son with me... And I
try to minimize his exposure to "daddy flew off the handle because his
expectations were failed by a fucking professional".

Ooo I swore again... Admittedly I am not looking for a $$$$.xx spend.

I do have insurance.... As mentioned before.. it's better I minimize
exposure to them.

Meltzer knows... Lol
Thanks everyone.  I'd like to wrap this up fast.

I suppose for now I will call them and make them aware I am
unhappy/aware/centeringmyself that they caused damage.?

Enough ramble for now, thanks again,
Tom


On Wed, Oct 20, 2021, 3:33 PM ROGER PIHLAJA <roger_pihlaja at msn.com> wrote:

> Tom,
>
> That looks like you’re thru the gelcoat right down to the FRP substrate.
> Yes, you need a refinish before you put the boat back in the water or even
> expose it to much UV.  If it was my boat, I would have had a fit!
>
> Roger Pihlaja
> S/V Dynamic Equilibrium
>
> Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows
>
> From: Tom Van Heule<mailto:tom.vanheule at intrinsicprograms.com>
> Sent: Wednesday, October 20, 2021 4:30 PM
> To: The Rhodes 22 Email List<mailto:rhodes22-list at rhodes22.org>
> Subject: Re: [Rhodes22-list] Detail fail?
>
> Ooooof...
>
> 1. I silently paid and left.
> 2. I can cancel their payment, but would prefer to talk it out.
> 3. They told me it was fine... Are you saying I need a refinish now?
> 4. I dropped it at storage this afternoon. Do I need to deal with this now?
>
> I figured I would need a bottom paint every 2 years sitting in lake
> Michigan. Not every year.
> Could it be that the boat has a saltwater paint and these freshwater guys
> messed it up?
>
> It looks like a like buffing compound, or lake life, that's been ground in
> by the buffing?
>
> I've never had a boat professionally cleaned.  Usually I just hit it with
> the power washer and mcquires, or something like that and a brush...  No
> idea what chemicals they used... I will follow up.
>
>
>
>
> On Wed, Oct 20, 2021, 2:14 PM ROGER PIHLAJA <roger_pihlaja at msn.com> wrote:
>
> > Tom,
> >
> > Any chance they had some hydroblasting media mixed into their pressure
> > washer that day?  Is their liability insurance going to cover it?
> >
> > Since the bottom is obviously down to the FRP substrate, you are going to
> > have to refinish the bottom.  May I recommend WEST system epoxy with
> their
> > 422 barrier coat additive.  At least you won’t have to worry about
> osmotic
> > blisters!
> >
> > Roger Pihlaja
> > S/V Dynamic Equilibrium
> >
> > Sent from Mail<
> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D550986&data=04%7C01%7C%7Cc4c5ec2d45104ae1248d08d994086179%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637703586005103440%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OmpcRmTsJLIhqNySfPas8l8FvgQWlcMpycrJkRUrziw%3D&reserved=0>
> for Windows
> >
> > From: Tom Van Heule<mailto:tom.vanheule at intrinsicprograms.com>
> > Sent: Wednesday, October 20, 2021 2:15 PM
> > To: The Rhodes 22 Email List<mailto:rhodes22-list at rhodes22.org>
> > Subject: [Rhodes22-list] Detail fail?
> >
> > They said they have never seen a boat do this from their cleaning?
> >
> > Thoughts?
> >
> > The rest of the boat looks great... But for a $800+ full detail....
> >
> > It was showroom clean at the beginning of the season.
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