[Rhodes22-list] Airlines

[Just bent]

I know about SWA. My wife is a 20 year flight attendent for AWA then US Air
when they merged.
I never could understand why other airlines didn't copy there business
model.
Jb


Brad Haslett-2 wrote:
> 
> Jb,
> 
> One of the unique aspects of SWA is that they don't micro-manage.
> They give even the lowest levels of employees the authority to "do the
> right thing" and don't beat them about the head and shoulders if they
> screw-up.  If they do screw-up, they ask, "what did you learn, what
> can we learn?"  I was living in Nashville and dating a SWA gate agent
> when American closed their Nashville hub.  She got a call the next
> day, "we're opening 13 new gates tomorrow".  The dozen or so Nashville
> employees went out and bought poster cardboard, wrote SouthWest
> airlines and drew hearts, duct taped them to the gates, and opened for
> business.  The first SWA airplane that landed had 30 agents from
> Dallas on board who stayed in Nashville for a month and partied and
> worked their asses off until locals could be hired and trained.
> Remember, these were UNION workers.  They love their company and the
> company loves them.
> 
> Pretty simple.
> 
> Brad
> 
> On Thu, Dec 18, 2008 at 4:25 PM, JbTek <j.bulfer at jbtek.com> wrote:
>> So why doesn't anyone learn anything from SWA?
>> Maybe the big "O" should bring on there managers for advice, not stupid
>> politions that have never run a business.
>> Jb
>>
>> ----- Original Message -----
>> From: "Brad Haslett" <flybrad at gmail.com>
>> To: "The Rhodes 22 Email List" <rhodes22-list at rhodes22.org>
>> Sent: Thursday, December 18, 2008 3:20 PM
>> Subject: Re: [Rhodes22-list] Airlines
>>
>>
>>> Slim,
>>>
>>> They should sweat SWA.  Wherever they go they eventually dominate the
>>> market.  What most people don't know about SWA is that they pre-date
>>> the Airline Deregulation Act of 1978 (they started the same year as
>>> FedEx - 1973), SWA is almost 100% union, and they pay the highest
>>> wages in most positions.  The difference is (and this difference is
>>> HUGE) that they are the most productive airline flying.  They only fly
>>> one type of airplane, they don't try to be all things to all
>>> customers, and they only fly profitable route segments.
>>>
>>> SWA coming to town is great news if you are a consumer and not so
>>> great news if you are a competitor.
>>>
>>> Brad
>>>
>>> On Thu, Dec 18, 2008 at 2:58 PM, Steven Alm <stevenalm at gmail.com> wrote:
>>> > Brad,
>>> >
>>> > Nobody here at NWA headquarters seems to be sweating the merger
>>> w/Delta
>> as
>>> > much as sweating the arrival of Southwest here at MSP.  Everybody has
>>> to
>>> > slash their fares to match SWA.  Ex:  $69.00 one-way to Chicago.
>>> >
>>> > Slim
>>> >
>>> > On Thu, Dec 18, 2008 at 8:11 AM, Brad Haslett <flybrad at gmail.com>
>>> wrote:
>>> >
>>> >> There's some neat shots in this video -
>>> >>
>>> >> http://ca.youtube.com/watch?v=qqQ2TEQhoy8
>>> >>
>>> >> Cheer up boys and girls, at least you're still flying and collecting
>>> a
>>> >> paycheck under the Delta banner!  NorthWest used to be known as the
>>> >> Cobra airline, they'll strike at anything.  A lot of my friends from
>>> >> the early days went to work there and had a pretty good ride for the
>>> >> most part. And look at the bright side of things, NorthWest
>>> >> consistently won the award for the ugliest paint jobs.
>>> >>
>>> >> Brad
>>> >> __________________________________________________
>>> >> To subscribe/unsubscribe or for help with using the mailing list go
>>> to
>>> >> http://www.rhodes22.org/list
>>> >> __________________________________________________
>>> >>
>>> > __________________________________________________
>>> > To subscribe/unsubscribe or for help with using the mailing list go to
>> http://www.rhodes22.org/list
>>> > __________________________________________________
>>> >
>>> __________________________________________________
>>> To subscribe/unsubscribe or for help with using the mailing list go to
>> http://www.rhodes22.org/list
>>> __________________________________________________
>>>
>>
>> __________________________________________________
>> To subscribe/unsubscribe or for help with using the mailing list go to
>> http://www.rhodes22.org/list
>> __________________________________________________
>>
> __________________________________________________
> To subscribe/unsubscribe or for help with using the mailing list go to
> http://www.rhodes22.org/list
> __________________________________________________
> 
> 

-- 
View this message in context: http://www.nabble.com/Airlines-tp21073605p21084552.html
Sent from the Rhodes 22 mailing list archive at Nabble.com.