[Rhodes22-list] FAQ

Michael Meltzer mjm@michaelmeltzer.com
Sun, 17 Nov 2002 20:27:15 -0500


Rodger, Ric Lloyd, Ed Wally and others I hit the points in one email.

As for the system.

It is a open source system for maintaining FAQ's for the projects, The "old" standard for a FAQ was one file maintained by one
person, the problem was that the FAQ would fall out of date as the one person did not have the time to maintain them or they became
overloaded or lost interest over time. The other issue was, programmers would be editing direct html for the FAQ, It was recognized
the non-programmer wanted to help projects but they needed a system to use.

How does faqomatic address these problems:

It is a layied system, where you are able to define "roles" for different classes of users(admin, moderators, everyone else).

1)The admin, they setup and maintance rights, they also give out the "moderators" rights and can change or reiesign them.
2)the moderators, they "own" a Subchapter and the Subchapter. what that mean that each section is controled by someone, they can
add,delete and remove any materal from Subchapters and the childred.
3)everone else can add to the Subchapter's(it is a option), then the  moderators can edit or control the info.


we and also tie, inages right into the FAQ.

So what I see here, most like me and mark take the admin role, their are some dangers commands that will break the system(like
delete all ;-), this level was designed for a programmer to use.

The moderators can be grouped 2 ways, that they own thier subchapter exclusively or the can be grouped by teams that can control
parts or all the system. I subspect the team aproch might work here.

Everyone else, they post good answeers, they keep it up and the group most liky will put them in the moderators group(I am also
pretty sure the moderators get a email update when things are added), we can remove this option is it is abused or to many questions
find thier way thier(also a way of knoing that more info is needed)

Thier are lots of options and control here, I only skimmed the surface here.


Now the question of why, Tom has been doing a great job with the FAQ, but it has been a while since I seen any email from him. I
been sitting on this for 2 months now and Tom has not returned any of my private email asking about the FAQ. Thier is a chace he
thinks me to be a first class prick, my fault, So others have also tried to reach him and also have not heard back. I stuck with
what to do now. They is some real good stuff that sould be in thier, thier should be some updating and corrections. Simply copying
and updating the site seem a little rude. One Person doing all the work seems a little much(it about 2 megs right now) and this
seemed nice way out. Maybe I have a bad email address for him and he check in.


MJM



----- Original Message -----
From: "Roger Pihlaja" <cen09402@centurytel.net>
To: "The Rhodes 22 mail list" <rhodes22-list@rhodes22.org>
Sent: Sunday, November 17, 2002 5:52 AM
Subject: Re: [Rhodes22-list] FAQ


> Michael,
>
> I have a problem with calling something a FAQ when anyone can post
> something, edit it, & there is no peer review process.  How will quality
> content be assured & maintained?  How will disagreements be resolved?
>
> What was wrong with the present "FAQ" page?
>
> Roger Pihlaja
> S/V Dynamic Equilibrium
>
> ----- Original Message -----
> From: "Michael Meltzer" <mjm@michaelmeltzer.com>
> To: <rhodes22-list@rhodes22.org>
> Sent: Sunday, November 17, 2002 2:06 AM
> Subject: [Rhodes22-list] FAQ
>
>
> > Ok, I had some time on my hands.
> >
> > I set up some FAQ software. The good part is "no computer skill needed"
> :-)
> >
> > it let everyone add to it,
> > different people can control and maintain categories,
> > can add images(not sure how)
> > you can edit your own entries.
> >
> >
> > I am still playing around with the software, but wanted to see if people
> are interested in working with it, need some savvy computer people (like
> Mark) to control the system, need people Like Rodger and the whole group for
> great content. Need some heavy lifting from Bill, Ric, Rummy and will to use
> the old email and anyone else who wants in.
> >
> >
> > http://www.rhodes22.org/faq/fom
> >
> > Some info about the system:
> > http://faqomatic.sourceforge.net/fom-serve/cache/2.html
> >
> >
> > I need to setup "access control" for the people who want to
> create/organize/delete/edit categories and moderate groups. let me know if
> you want the elevated rights, the responsible :-)
> >
> > MJM
> > _________________________________________________
> > Use Rhodes22-list@rhodes22.org, Help? www.rhodes22.org/list
> >
>
> _________________________________________________
> Use Rhodes22-list@rhodes22.org, Help? www.rhodes22.org/list